Terms & conditions

1. About EVNT

EVNT (evnt.co) is a marketplace that helps families in Lebanon discover, book and buy kids' activities, restaurant reservations, birthday services and products offered by independent businesses ("merchants"). EVNT is not the organizer of activities nor the seller of products unless clearly stated.

2. Your account

You must be 18 or older to create an account and make bookings or purchases. You are responsible for keeping your login details safe and for the accuracy of the information you provide.

3. Bookings and tickets

Prices, fees and any EVNT booking fee are shown before you confirm. Spots and seats are held for a limited time during checkout. A booking is confirmed only when the payment is confirmed by the payment provider, or when it is a free booking or an authorized pay-at-venue reservation. Tickets are personal QR codes; each can be scanned once.

4. Shop orders

Orders containing products from several shops are split into separate orders, each delivered by its shop. Cash on delivery orders are paid to the shop's delivery person. Online payments are confirmed only by the payment provider.

5. EVNT+ membership

EVNT+ is a paid membership that renews until cancelled. Benefits apply automatically where eligible and never override a merchant's stated cancellation policy. You can cancel renewal at any time and keep the benefits until the end of the paid period.

6. Reviews and content

Reviews must be honest and about your own experience. See our review policy. We may remove content that is abusive, misleading or unlawful.

7. Terms for merchants

Merchants are verified before going live and are responsible for their activities, products, prices, safety, permits and customer service. Merchants agree to the subscription prices, commissions and fees published on the pricing page at the time of the transaction, which EVNT may update with notice. Commissions apply to bookings generated by EVNT; 50% of the applicable rate applies to verified EVNT-generated bookings completed directly within 72 hours of a contact; customers brought through the merchant's own EVNT link are commission-free (payment costs may apply).

Sponsored placements are labelled as sponsored, require EVNT's approval and never influence organic rankings, reviews or Farah Approved assessments. Unpaid invoices may lead to service restrictions.

8. Liability and law

EVNT provides the platform with care but cannot guarantee uninterrupted availability. To the extent permitted by law, EVNT is not liable for the acts of merchants. These terms are governed by Lebanese law.